FAQs

1. What is the Adult Learning Exchange 2025?
   • ALX2025 brings the theme "From Wow to How: Unleashing Human Brilliance with AI" to life through a dynamic lineup of experiences. Learning Journeys provide firsthand exposure to innovative workplaces and learning environments where AI is transforming education and workforce development. The Fireside Chat fosters thought-provoking discussions with industry leaders on AI’s evolving role in adult learning. The Masterclass, led by a Keynote Speaker, offers a deep dive into practical strategies for professional growth in an AI-enabled world. Additionally, the Tech Showcase highlights cutting-edge AI tools and solutions, demonstrating their real-world applications in Continuing Education and Training (CET). Together, these elements ensure a comprehensive exploration of AI’s potential, equipping Training and Adult Education (TAE) delegates with the insights and tools to drive meaningful innovation.
     
     
2. When and where will ALX2025 take place?
   • The event will be held on 29 and 30 May at Sands Expo & Convention Centre
     
     
3. Is the event Hybird?
   • No, ALX2025 is an in-person event. Attendees must be physically present at the venue to participate.
     
     
4. Where can I find more information about ALX2025 , i.e., agenda, speaker line-up, topics?
   • Please visit the various sections in this website (www.alx2025.sg) for more information.
     
     
5. What is the dress code for ALX2025?
   • The dress code for ALX2025 is business casual for all participants. The rooms can get chilly, so we recommend layers for your comfort. For the learning journeys, please wear comfortable, and full-covered footwear.
     
     
6. Will there be networking opportunities at the event(s)?
   • Yes, delegates are invited to network with each other over the teabreaks and lunches, as well as during the Learning Journeys and other interactive segments.
     
     
7. Will I receive a certificate of attendance or certificate of participation or equivalent?
   • No certification of any kind will be issued.

1. How can I register for ALX2025?
   • Simply select the "Register Now" button at the top right of this screen (www.alx2025.sg) to purchase your tickets.
   • When you register for the event, you will also be able to select a Learning Journey of your choice. Seats are limited!
     
     
2. What is the registration fee?
   • ALX2025 offers exclusive pricing for our Adult Education Network (AEN) members at S$280 (before 9% GST) as compared to the public rate of S$560 (before 9% GST).
   • Non-members can take advantage of the exclusive pricing by signing up for AEN membership at https://www.ial.edu.sg/membership/aen-member/
     
     
3. Are there group discounts available if we have more than one person who wants to register for an event?
   • ALX2025 does not provide for group discounts.
     
     
4. Will I receive a confirmation after registering?
   • Individual delegates registering and making payment on the website will receive a confirmation email. Delegates registering as part of a Corporate arrangement will only receive a confirmation after payment is made by their organisation.
   • Please note that Learning Journey choices are only confirmed after payment is received for the event.
     
     
5. When is the deadline for registration?
   • You may register at any time, up until the day of the event. However, as there is a capacity as well as registration closing dates depending on the various Learning Journeys, we encourage you to register early!
     
     
6. Are meals included?
   • Yes, we offer lunch as well as morning and afternoon refreshments on the first day. Morning refreshment and lunch will be provided on the second day (afternoon refreshments for the second day are available for those remaining at the venue). The F&B served is halal-certified by MUIS. Meals will be buffet-style with vegetarian options available. Please check the programme for times and availability.
     
     
7. Is a discounted rate available if I'm not participating in the full conference, such as the learning journey and Digital Learning showcase?
   • We do not offer discounted rates for partial attendance.
     
     
8. Is a discounted rate available if I am only partipating for one day event?
   • We do not offer discounted rates for partial attendance.
     
     
9. How do I pay for the registration?
   • You can make online payment using Visa and Mastercard. Companies and government agencies may also request for payment through invoice. Please be informed that event tickets and receipts will only be issued after full payment has been made.
     
     
10. How can I get a receipt/ for the event registration(s)?
    • Receipt will be issued after payment is made.
      
      
11. Can I cancel my registration?
    • We regret that we are unable to cancel registration and refund your fees.
      
      
12. What is the cancellation/refund policy for event registration(s)?
    • No refunds are available at this point in time.
      
      
13. If I am unable to attend the event, can someone substitute for me, or could I receive a credit for a future event?
    • If there is a genuine reason, please write in to us at alx@ial.edu.sg at least 7 days before the event so that we can consider the request for substitution. Please note that Learning Journey options may not be transferable due to the restrictions placed by the host organisations. We can provide your substitute with alternative options for the Learning Journey (where available). We are unable to issue credit for a future event.

1. What topics will be covered?
   • You may visit the "Programme" section of this website (www.alx2025.sg) for ALX2025 programme, session synopses and speaker profiles. You can also view the Fireside Chat, Masterclass and Learning Journeys offered in the "Xperience" section.
     
     
2. Who are the keynote speakers?
   • You may visit the "Speakers" section of this website (www.alx2025.sg) for the list of keynote speakers and panelists.
     
     
3. Where can I find the programme outline?
   • You may visit the "Programme" section of this website (www.alx2025.sg) for ALX2025 programme, session synopses and speaker profiles.
     
     
4. Will there be networking opportunities at the event(s)?
   • ALX2025 will include concurrent sessions to allow for discussions among participants, as well as meal (i.e. lunch, tea breaks) receptions. Delegates will also be able to network at the Fireside Chat, the Masterclass and the Learning Journeys.

1. What parking arrangements are available at the ALX2025 venue?
   • Sands Expo & Convention Centre offers paid parking and valet services.
     
     
2. Is complimentary parking available?
   • No complimentary parking is available for delegates.
     
     
3. Is the event venue wheelchair accessible?
   • Sands Expo & Convention Centre is generally wheelchair accessible. If you have specific requirements of this nature, please contact inquiries@marinabaysands.com (+65 6688 8868) for further assistance.
     
     
4. Will meals be provided?
   • Yes, registered participants will receive complimentary refreshments and meals throughout the event.
     
     
5. Is there a Musollah nearby for prayers?
   • We have arranged for a prayer room at ALX2025. Please check with any of our event staff for directions to the prayer room.
     
     
6. Are there any shuttles organised to transport me to the Learning Journey venue?
   • Yes, there will be buses arranged to transport all registered participants from the Conference venue to each Learning Journey venue. The return trip will be made to the MRT station nearest the Learning Journey venue, and back to the event venue.

1. Can I register Learning Journey together with my friends?
   • Registration for the Learning Journey is included with the event registration. Since Learning Journey registration is done individually, you may wish to communicate with your friends before you sign up.
     
     
2. If I selected the wrong Learning Journey or if I changed my mind; can I change my selection?
   • Once registration is completed, no changes can be made. Hence, we highly recommend that all delegates check their registration options before submitting and making payment.

1. What is the Adult Education Network (AEN)?
   • The AEN aims to nurture and empower learning professionals to become enablers to facilitate the implementation of national initiatives under the SkillsFuture movement. Through the network, you will engage with the larger AE community and create opportunities to advance your practice and forge partnerships.
     
     
2. Why should I become an AEN member to enjoy the special ALX2025 rate?
   • For a nominal fee of SGD50/year (exc GST) your AEN membership gives you access to an extensive line-up of events and activities: Preferential rates for a wide range of learning opportunities such as skills-building workshops, best practices sharing seminars, conferences, and networking activities delivered in various learning modes.
     
     
3. How do I sign up for AEN membership to enjoy the ALX2025 special rate.
   • You may sign-up or renew your membership here. You will be able to find more information on AEN here. Please email aen@ial.edu.sg should you need any assistance. Once you have completed your membership sign-up, you will receive an email confirmation (from aen@ial.edu.sg) with a single-use promo code that entitles you to register for ALX2025 at AEN member rate.
     
     
4. How do I register and take advantage of my Adult Education Network (AEN) membership discount?
   • If you're already an existing member, you would have received an email containing your Membership ID. Utilise your Membership ID during your ALX2025 registration to take advantage of exclusive AEN member pricing. Each Membership ID can only be used for 1 ticket.
     
     
5. I am an AEN member, but I registered at the Non AEN Member rate or I didn’t apply my promo code. What should I do?
   • Please reach out to our Customer Service team at alx@ial.edu.sg